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Set up Braintree

Connect Braintree to your Bolt merchant account.

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Connect Braintree to Bolt so Bolt can authorize and capture payments through your Braintree account.

Step 1: Allowlist Bolt and merchant IPs

Use Braintree's allowlist documentation to allow:

  • 13.57.173.93
  • 18.236.33.230
  • 34.209.104.177
  • 52.36.152.150
  • 12.2.150.168/29
  • 12.249.26.128/30
  • 50.18.19.8

Also add your office IP addresses so payment processing succeeds from your network.

  1. Log into the Bolt Merchant Dashboard.
  2. Go to Settings > Payments.
  3. Click Add Braintree.
  4. Click Link Braintree.
  5. Enter your credentials in the OAuth modal.
  6. Edit payment settings, then click Complete Setup.

Expected result: Braintree appears as your active processor under Settings > Payments.

Step 3: Configure Braintree webhook

Webhooks keep Bolt and Braintree in sync for disputes and disbursements.

  1. Log into the Braintree Production Console or Sandbox Console.
  2. Go to Settings > API > Webhooks > Create new webhook.
  3. From the Bolt Merchant Dashboard:
    • Destination URL: Settings > Payments > Manage Braintree (copy the Bolt webhook URL)
    • Public ID: Developers > Public ID (replace <public-id> in the URL)
  4. Subscribe to Disputes (Lost, Opened, Won) and Disbursement.
  5. Save, then test the webhook until you see a success message.

Step 4: Define risk settings

For saved cards, Bolt does not transmit CVV match data.

  1. Go to the Braintree Control Panel.
  2. Use Braintree's AVS and CVV settings to:
    • Allow transactions without CVV data
    • Allow shipping and billing address mismatches

If you do not use Bolt Fraud Protection, tell your fraud provider that payments through this processor will not include CVV match information.

Step 5: Set up chargeback notifications

Configure Braintree communication preferences for digital chargeback notifications.

Chargeback handling

  • With Fraud Protection: Set up a user in Braintree so Bolt's chargebacks team can access dispute information.
  • Without Fraud Protection: Follow Braintree's chargebacks process.

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