Set up Radial

Connect Radial to Bolt so Bolt can authorize and capture payments through your Radial account.

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Step 1: Allowlist Bolt and merchant IPs

If you use a blocklist, allow:

• 13.57.173.93
• 18.236.33.230
• 34.209.104.177
• 52.36.152.150
• 12.2.150.168/29
• 12.249.26.128/30
• 50.18.19.8

Also add your office IP addresses.

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Step 2: Obtain Radial keys

1. Go to the Radial Console.
2. Go to Profile > API Keys.
3. Save Store ID, API Key, and optional Base URL (only if Radial assigned a unique base URL).

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Step 3: Add keys and edit payment settings

1. Log into the Bolt Merchant Dashboard.
2. Go to Settings > Payments.
3. Click Set Up Radial.
4. Add your Radial keys.
5. Click Next.
6. Edit payment settings, then click Complete Setup.

Expected result: Radial appears as your active processor under Settings > Payments.

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Step 4: Configure Radial risk settings

For saved cards, Bolt does not transmit CVV match data. Use Radial’s authorization response codes to allow transactions without card security code (CSC) data.

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With Fraud Protection

Allow shipping and billing address mismatches per Radial’s AVS guidance.

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Without Fraud Protection

Tell your fraud provider that payments through this processor will not include CVV match information.

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Step 5: Set up chargeback notifications

Configure Radial communication preferences for digital chargeback notifications.

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Chargeback handling

• With Fraud Protection: Radial supports manual dispute submissions.
• Without Fraud Protection: Follow Radial’s chargebacks guidance.

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Related

• Payment processors
• Fraud Protection