View risk scores
Interpret risk assessment scores and factors on transactions in the Merchant Dashboard.
Access risk assessment scoring for merchant-liable card transactions in the Merchant Dashboard.
View a risk score
- Log in to the Merchant Dashboard.
- Go to Transactions.
- Open a transaction.
- Find the Risk Score section with the score and top three factors.
- Select More risk factors to see the full list.
Interpret scores
The risk score ranges from 0 to 1000.
Scores from 900 to 1000 are the riskiest. Over 90% of transactions in that band result in fraud on average.
| Score | Category | Description |
|---|---|---|
| 0-500 | Normal | No significant risk factors |
| 500-750 | Medium | Some possible risk factors |
| 750-1000 | High | Multiple or significant risk factors |
Risk factors
Weighted factors influence the score. The multiplier next to each factor shows its impact.
| Multiplier | Category | Meaning |
|---|---|---|
| Less than 1x | Positive | Less risky |
| 1x | Neutral | Neutral risk |
| Greater than 1x | Negative | More risky |
Common factors include address verification, CVV match, transaction amount, email and card tenure, authorization attempts, and behavioral signals during checkout.