Recover abandoned carts
Enable one-click checkout from automated notifications when shoppers abandon their cart.
Abandoned Carts sends automated notifications that bring shoppers back to complete their purchase. Manage emails and view analytics in the Merchant Dashboard.
Who this is for
Merchants on Bolt Checkout who want to recover revenue from shoppers who leave before completing checkout.
How it works
When a shopper with a Bolt account abandons a cart, Bolt logs the cart and device. After a waiting period (to rule out accidental closes), Bolt sends abandoned cart notifications. Bolt adheres to CAN-SPAM regulations.
Typical flow: shopper abandons cart on desktop, email sent after 2 hours, follow-up email after 24 hours.
After enabling the feature, view Abandoned Carts Analytics.
Message statuses
| Status | Description |
|---|---|
| New | Notification queued to send |
| Skipped | Not sent due to duplication or shopper returned |
| Emailed | Notification sent |
| Recovered | Notification converted to completed checkout |
Get started
- Log in to the Merchant Dashboard
- Click Abandoned Carts in the left navigation
- Click Get Started Today. A Bolt representative enables the feature
After enablement, open Merchant Dashboard > Abandoned Carts to review abandon rate, recovered rate, and per-cart details.