# Recover abandoned carts

> Enable one-click checkout from automated notifications when shoppers abandon their cart.

Source: https://help.boltapp.com/products/add-ons/abandoned-carts

**Abandoned Carts** sends automated notifications that bring shoppers back to complete their purchase. Manage emails and view analytics in the Merchant Dashboard.

## Who this is for [#who-this-is-for]

Merchants on Bolt Checkout who want to recover revenue from shoppers who leave before completing checkout.

## How it works [#how-it-works]

When a shopper with a Bolt account abandons a cart, Bolt logs the cart and device. After a waiting period (to rule out accidental closes), Bolt sends abandoned cart notifications. Bolt adheres to **CAN-SPAM** regulations.

Typical flow: shopper abandons cart on desktop, email sent after 2 hours, follow-up email after 24 hours.

After enabling the feature, view [Abandoned Carts Analytics](https://help.boltapp.com/dashboard/analytics/abandoned-carts/).

## Message statuses [#message-statuses]

| Status    | Description                                     |
| --------- | ----------------------------------------------- |
| New       | Notification queued to send                     |
| Skipped   | Not sent due to duplication or shopper returned |
| Emailed   | Notification sent                               |
| Recovered | Notification converted to completed checkout    |

## Get started [#get-started]

1. Log in to the [Merchant Dashboard](https://merchant.boltapp.com)
2. Click **Abandoned Carts** in the left navigation
3. Click **Get Started Today**. A Bolt representative enables the feature

After enablement, open **Merchant Dashboard** > **Abandoned Carts** to review abandon rate, recovered rate, and per-cart details.

## Related [#related]

* [Bolt Checkout](/products/checkout)
* [Shopper Assistant](/products/add-ons/shopper-assistant)
* [Dashboard tour](/dashboard/dashboard-tour)