You can activate customer accounts originating on an ecommerce platform on Bolt. Doing so unlocks the ability for customers to use Single Sign-On(SSO) at checkout.

Prerequisites

• Use either Magento 2 / Adobe Commerce or BigCommerce as your platform
• Have Administrator dashboard privileges

Enable Account Activation for Magento 2 / Adobe Commerce

Requirements

• Bolt version 2.25.1

Send API Keys to Bolt

1. Navigate to the Magento 2 Admin Panel.
2. Navigate to Stores > Configuration > Sales > Payment Methods > Bolt Pay > Advanced Options.
3. Select Create and send API keys to Bolt.

Enable Account Activations for BigCommerce

No additional steps are needed to enable Account Activation. You can enable single sign-on for activated BigCommerce customer accounts.

How to Activate Customer Accounts

1. Log in to the Merchant Dashboard.
2. Navigate to Administration > Account Activation.
3. Select Start to initiate an account activation.

When you initiate an Account Activation, you will see the following menu items:

• Date - The date of the migration
• Status - The state of the migration
• Action - If the migration fails, you will see a Retry button

Statuses and Errors

The following section is a key for statuses and errors you may encounter when migrating accounts.

Statuses

• Pending - The account activation is queued and will begin shortly.
• In Progress - The account activation is in progress.
• Complete - The account activation is complete and all accounts are successfully act Bolt.
• Failed - There was an error during the Account Activation process. If the failure persists, contact Bolt support.

Errors

• Please wait for the account activation to complete before starting a new account activation - You can only perform one migration at a time. The migration that is in progress must be completed before you can initiate another.
• This action is forbidden - The user does not have Dashboard Administrator permissions.
• Oops, something went wrong - A generic error message. Contact Bolt support for details.